Opponents say that it is useless to focus on usability. When a site does not do well on a usability test they say that the users are stupid. When we say that they need to focus on making designs more simple, they say that users can figure out the complex sites. Making websites easy enough for everyone to navigate is an unrealistic goal because so many users are too stupid for technology.
- Test users are stupid
- When test users can't figure out how to use a design, the designers say that they are stupid
- The users are not stupid, if the majority can not figure out the design it needs to be changed
- Real users don't mind complex design
- Smart users can figure out complex designs
- But they don't want to, the don't have time to mess with new, complex designs
- Some people are too stupid to serve
- Some might not have the intelligence to serf the net, and they aren't serfing it right now either
- Those that are serfing it, are intelligent enough to do so, design the page to make it easier for them
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